You can buy tickets for shows at the Arts Theatre in a number of ways such as in person direct from the theatre’s box office, online or by telephone. Tickets are available to purchase for the stalls, dress circle, upper circle and balcony. Like most theatres in London, tickets for the middle of the stalls and front section of the royal circle tend to be the most expensive.
All audience members must have their own seat and there is no discount for children. All tickets to shows at the Arts Theatre include a mandatory £1 restoration levy, which is clearly marked on each ticket and is included within the overall price. The restoration levy fee goes directly to the theatre for the express purposes of essential renovation work, upkeep and maintenance.
Every ticket includes a mandatory £1 restoration fee, used by the venue for essential renovation work, upkeep and maintenance. It means every time you buy a ticket you make a small but essential contribution to the theatre's future.
Booking tickets for shows at the Arts Theatre can be done directly through the box office. Simply call 020 7836 8463 and you will be put through to one of their helpful staff who will process your booking and answer any questions you may have. If you have opted for ticket collection, then you can pick up your tickets from the box office on the day of the performance at any time before the show. To collect the tickets, you must be the cardholder and you will be required to sign for the tickets.
If you would like to book your tickets in person, then pop along to the Arts Theatre box office, which is located within the theatre building on Great Newport Street and is open from 11am-8pm.
Those who are collecting pre booked tickets for a show at the Arts Theatre can do so within the hour before curtain up. Collectors must bring the card with which they made the booking and will be required to sign for the tickets.
Booking tickets online can be confusing for some, as there are just so many online retailers offering tickets for shows at the Arts Theatre. The way to wade through the options is to look for STAR accreditation on the ticketing website. STAR stands for Society of Ticket Agents and Retailers and is identifiable by the official STAR logo.
STAR-approved retailers must comply with a strict set of rules and regulations that ensure the customer is always protected when purchasing a ticket. For example, STAR ensures that the face value of tickets is always displayed and any viewing restrictions are clearly shown before purchase. STAR also acts as a regulatory body and will intervene on your behalf if you believe that your tickets did not comply with the STAR retailer regulations. Using STAR-affiliated sites means that you are always protected when buying your tickets.
Some online retailers offer customers the chance to print their own tickets at home rather than collecting from the box office or having them sent in the post. This option can cut down on waiting time and is environmentally friendly and cost-effective. You must always ensure that you have printed all the tickets for your party.
If you are planning on booking eight or more tickets to a show at the Arts Theatre, then you are eligible for group rates that are lower than the standard ticket price. Discount group tickets are perfect for larger group outings such as birthday parties and stag or ‘hen dos’, school trips, social groups and family gatherings.
If you are disabled, you and your career are eligible for a discounted ticket rate. Just call the Arts Theatre’s access line on 020 7836 8463 or alternatively email foh@artstheatrewestend.co.uk. The staff will also be able to answer any questions you may have concerning access and accessibility.